Billing & Insurance
Billing Process at Meadville Medical Center (MMC)
During the admissions and registration process at Meadville Medical Center
(MMC), you will be asked questions about your current insurance. Please
bring along any necessary insurance information, such as enrollment cards.
Your insurance cards are important because they let us know if there is
a need for a pre-certification or if a co-payment is part of your plan.
They also provide us with the insurance numbers and addresses for billing.
The Business Office will bill both primary and secondary insurance companies
for all inpatient and outpatient services. If you have more than one form
of insurance, please let us know. You will be asked for a driver's
license or photo ID to verify your identity. Please bring either one with
you so that the registration clerk may copy or verify your personal information.
Learn more about billing and insurance at MMC:
Financial Facts
Most patients have some type of health insurance to help pay their hospital
bill. However, very few health insurance programs pay the entire bill.
The following guidelines may assist you in settling your account. If you
have questions regarding your insurance coverage or your bill, contact
our Business Office.
Blue Cross & Medicare
Both are billed directly by the hospital Business Office. Payment is made
directly to the hospital. Any balance due will be payable as indicated
under SELF-PAY.
Commercial Insurance
Both group and individual insurances are billed directly by the hospital
Business Office. It is required that you sign an authorization to pay
insurance benefits directly to the hospital. Unless the account is paid
in full, the balance due will be payable as indicated under SELF-PAY.
Medical Assistance
It is required that you present your current active medical card at the
time of admission to the hospital. Otherwise your account will be payable
as indicated under SELF-PAY.
Self-Pay
All balances due are
payable in full at the time of discharge.
Financial Assistance Program
Many patients qualify for a reduction in fees owed if financial need is
proven. If an individual is unable to make monthly payments and feels
he or she could qualify for this benefit, then he or she should contact
any Financial Counselor to discuss options. A Financial Counselor is available
Monday-Friday, 7:00 a.m. until 3:30 p.m.
Itemized Bills
Please ask if you or your insurance carrier requires an itemized bill for
services rendered at MMC. If you are requesting a bill on behalf of a
patient, but do not hold the power of attorney for the patient, the patient
must sign a “Release of Medical Records” to do so. If you
hold the power of attorney for a patient, you must sign the release and
provide legal documentation showing proof of power of attorney.
Radiology & Surgery
If you have an X-ray while in the hospital, you will receive a separate
bill from Meadville Diagnostic Medical Imaging, Inc. This company is the
group of physicians who view and read the X-rays. If you have surgery,
you will also receive a separate bill from your surgeon and the physician
who administers your anesthesia.
Private Rooms
If you request a private room upon admission to the medical center, or
if you request a transfer to a private room during your stay, you will
be asked to sign our Private Room Authorization form. There will be an
additional room charge for each day you stay in the private room. At the
time of discharge from the hospital, you will be required to pay in full
the charges for the number of days you occupied a private room.
Emergency Department Physicians
If a physician other than your primary care physician examined you in the
Emergency Department, you will receive a bill from that physician or designated
parties for services performed.
Navigator with the Health Insurance Marketplace
Lisa Cox is a trained Insurance Navigator who is able to assist consumers
in their search for health coverage options that will help pay their medical
bills through the Health Insurance Marketplace, Compass and Medicaid.
Services are free to consumers.
Lisa Cox
Outreach and Enrollment Coordinator
Meadville Medical Center / Community Health Services
1009 Water St, Second Floor
Meadville, PA 16335
Phone: (814) 333-1758
Fax: (814) 333-1757
lcox@mmchs.org
Contact Patient Financial Services at MMC
For more information or for answers to your questions, please contact us
using the information below:
Customer Service – 1 (888) 219-6117
Revenue Cycle Director – (814) 333-5766
Patient Financial Services Supervisors (2):
(814) 333-5760 Billing/AR Follow Up
(814) 333-5754 Claims Processing