Common Troubleshooting For Our Patient Portal

Forgot your password? Go to the login page and click on the Forgot Password link.

Forgot your logon id or email? Contact our support.

When entering your Medical record number, make sure you use the letter M followed by a number instead of M and the letter O.

The one time user and password information on the registration email will only be effective for 72 hours. If you do not complete registration by then, you will need to contact us to have another password email sent to you.

All information used during the registration process must be accurate and complete. Mistyping or an improper format on any of the fields may result in an unsuccessful registration. Please double check all your information and ensure your information matches what is currently on file in our records.

Do not use the back button on your browser to navigate through the pages. You must use the navigation buttons located on the pages!