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Privacy Notice
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MMC Health Systems, Inc. (MMCHS) includes Meadville Medical Center, Mind-Body Wellness Center, Community Health Services, Visiting Nurse Association of Crawford County, Hospice of Crawford County and affiliated physician offices. These facilities operate as a single affiliated covered entity pursuant to 45 C.F.R. §164.504(d), and in that capacity shall comply with the rules governing the use and disclosure of individually identifiable health information set forth in the HIPAA Privacy Regulations.

This notice describes how health information about you may be used and disclosed and how you may obtain access to your health information. Please review it carefully.
  1. This notice applies to all policies concerning any health information generated by MMCHS, whether medical, billing, or any other identifying information. It does not apply to policies governing your care in your physician's office or in the office of any other healthcare provider.

  2. MMCHS is required or permitted to use/disclose your health information without your consent or right to object for purposes relating to treatment and healthcare operations. Example: MMCHS may disclose your health information to another doctor or facility for the purpose of a consult or additional treatment.

  3. MMCHS is permitted to use/disclose your health information for the purpose of securing payment for the healthcare services provided you. Example: MMCHS may inform your health insurance company of health information such as diagnosis and treatment to process your claim for payment.

  4. MMCHS may use/disclose your health information for the purpose of our day- to- day operations and functions. Examples: Provide information for audits, quality improvement, legal requirements or investigations, public health purposes; disclose information about victims of abuse, neglect or domestic violence; assist coroners, medical examiners, or funeral directors with their official duties; provide information for organ donation; worker's compensation as permitted by law, approved research projects that protect patient's privacy; or if there is a serious threat to health or safety.

  5. Meadville Medical Center maintains directories of patients’ names and locations within the facility. We may disclose this information to any person who asks for you by name except as restricted by state and federal regulations.

  6. Relatives or close personal friends involved in the provision of, or payment for your care, may obtain health information that is directly related to that person’s involvement in your care. MMCHS may also use and disclose your health information (of your location, general condition or death) for the purpose of locating and notifying relatives, close personal friends, or other organizations at the time of a disaster.

  7. HIV-related information, records of mental health treatment, substance abuse records, and reportable communicable disease information will be used and disclosed only as allowed by federal and/or state law.

  8. MMCHS, the independent contractor members of its Medical Staff (including your physician), and other healthcare providers affiliated with MMCHS have agreed, as permitted by law, to share your health information among themselves for purposes of treatment, payment or healthcare operations. This enables us to better address your healthcare needs.
Except as described previously, disclosures of your health information will be made only with your written authorization.

You may revoke your authorization at any time, in writing.



Your Rights
  1. You have the right to request restrictions on the use/disclosure of your health information for treatment, payment or healthcare operations purposes or notification. MMCHS is not required to agree to your request. MMCHS will attempt to abide by that restriction unless the information is needed to provide emergency treatment.

  2. You have the right to opt-out of being included in MMCHS’s patient directory or from having your health information disclosed to a family member, friend, or another family member involved in your care. A copy of the opt-out disclosure form is attached.

  3. You have the right to request the receipt of confidential communications about your own health information by alternative means or at alternative locations. To request alternative communications, you must submit a written request to the involved department manager or designee, or affiliate office manager.

  4. You have the right to inspect and copy any health information about you other than psychotherapy notes, substance abuse notes, or information compiled in anticipation of or for use in civil, criminal, or administrative proceedings. To arrange for access to your records or to receive a copy of your records, you must sign a medical record release form in the Medical Records Department of the hospital or the appropriate affiliate organization. If you request copies, you will be charged our regular fee for copying and mailing the requested information. Access may be denied if you are an inmate at a correctional institution; if you are a participant of an ongoing research program; or if access may cause harm to you or any other person. If access is denied, you have the right to have the decision reviewed by a healthcare professional who did not participate in the original decision. If access is denied, the reasons will be provided to you in writing.

  5. You may request that your health information be amended. Your request may be denied if the information in question was not created by us, is not part of our records, is not the type of information available to you for copying (psychotherapy notes), or if the information is accurate and complete. If your request is denied, you may submit a written record stating that you disagree with the denial, which will be kept on file and distributed with all future disclosures of the information to which it relates. A written request to amend health information must be submitted to the manager of the appropriate medical records department.

  6. You have the right to an accounting of any disclosures of your health information made during the six-year period preceding the date of your request. Exceptions: disclosures for the purpose of carrying out treatment, payment, or healthcare operations; disclosures to you, disclosures of information maintained in our patient directory, to persons involved in your care, or for the purpose of notifying your family or friends about your whereabouts; national security or intelligence purposes; to correctional institutions or law enforcement officials who had you in custody at the time of disclosure; those that occurred prior to April 14, 2003; disclosures authorized by you, part of a limited data set, incidental to another permissible use or disclosure, disclosures to a health oversight agency or law enforcement official if the agency asks MMCHS not to account to you for such disclosure and for the limited time covered by that request. The accounting will include the date, name or entity of person receiving information, that person's address (if known), a brief description of the information disclosed and the purpose of the disclosure. To request an accounting of disclosures, submit a written request to the manager of the hospital or affiliate Medical Records Department.

  7. You have the right to have a paper copy of this notice. You may obtain the most current copy of this Notice by calling Guest Services at 814-333-5580, on MMCHS website at www.mmchs.org, or by requesting one at the Registration Office, or at any affiliate site.


Duties of MMCHS
  1. MMCHS is required by law to maintain the privacy of your health information and to provide to you this notice of our legal duties and privacy practices, and will attempt to obtain a signature that states you received this policy.

  2. MMCHS is required to abide by the terms of this notice. We reserve the right to change this notice and to make these changes applicable to all health information that we maintain. Any changes to this notice will be posted on our website, at our affiliate facilities and will be available upon request.


Questions or Complaints
If you have any questions or believe your privacy rights have been violated, any complaints should be addressed to the Guest Services Department at 814-333-5580. If not resolved to your satisfaction, complaints may be made to the Secretary of the federal Department of Health and Human Services, Civil Rights Division at 1-866-627-7748.

rev. 6/03
Being a good patient does not mean being a silent one. If you have questions, problems, suggestions, or unmet needs, please let us know immediately. If you would like further explanation of the Patient's Rights and Responsibilities as they affect you, please call the Patient Representative at 814-333-5580.

See also Patient Rights and Responsibilities.
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